Last updated: 20 August 2026
I take your privacy seriously and only collect and use personal information where I have a reason to do so.
This Privacy Policy explains what information I collect, why I collect it, how I use and protect it, how long I keep it and what rights you have.
I am Blanka Priddle, trading as Blanka Priddle, providing Holistic Health Mentoring, movement and self care sessions, group programmes, courses, digital products and related holistic health education.
For data protection purposes, I am the data controller responsible for your personal information.
Blanka Priddle
2 Moseley Row
London SE10 0QS
United Kingdom
Email: [email protected]
My handling of personal information is governed by UK data protection law, including the UK GDPR and the Data Protection Act 2018, as amended from time to time.
The information I collect depends on how you interact with me.
It may include:
your name and contact details;
information you provide when you contact me, make an enquiry or book a session;
booking, programme, course and purchase information;
payment and transaction information;
emails and other communications between us;
information you provide when subscribing to my newsletter or other email communications;
information you provide when completing forms, surveys or questionnaires;
information you choose to share during mentoring, movement sessions or group programmes;
session notes and summaries;
website and technical information collected through cookies, analytics and similar technologies;
information connected with programmes, courses, digital products, events or other services you purchase or participate in.
I do not aim to collect information simply because it might be interesting or useful one day. I try to collect only what I reasonably need for the service I am providing.
If you work with me through Holistic Health Mentoring, movement or related services, you may choose to share information about your physical or emotional health, symptoms, lifestyle or other personal circumstances.
Health information is classed as special category personal data under UK data protection law and receives additional protection.
I only ask for health information that I reasonably need to understand your circumstances, work with you safely and provide the service you have requested.
I do not routinely ask for detailed medical records or complete lists of medication.
Where information about medication, a medical condition or treatment may be relevant to something we are considering together, I may ask you to check its suitability with your GP, pharmacist or another appropriately qualified healthcare professional. I am not a doctor or pharmacist and do not take responsibility for assessing prescribed medication or advising you to change or discontinue medical treatment.
Where required, I ask for your explicit consent before processing health or other special category information.
You may withdraw that consent at any time by contacting me. This will not affect processing that was lawful before you withdrew your consent. Depending on the information involved, withdrawing consent may mean that I can no longer safely or appropriately provide some mentoring or movement services.
I may use your information to:
respond to enquiries;
arrange and manage bookings;
provide mentoring, movement sessions, programmes, courses and other services you have requested;
prepare for your sessions;
maintain appropriate client notes;
provide follow-up information or resources connected with our work;
provide access to programmes, courses and digital products;
process payments and maintain transaction records;
administer my business and accounts;
communicate with you about something you have purchased or booked;
manage my website and online services;
maintain the security and proper operation of my systems;
meet tax, accounting, legal and regulatory obligations;
establish, exercise or defend legal claims where necessary;
send newsletters and other marketing where I have an appropriate legal basis to do so.
UK data protection law requires me to have a lawful reason for processing personal information.
Depending on the circumstances, I may process your information because:
It is necessary to provide a service or fulfil a contract with you.
For example, I need certain information to manage your booking, provide a programme you have purchased or deliver your mentoring sessions.
I have a legal obligation.
For example, I may need to retain certain financial and transaction records for tax and accounting purposes.
I have a legitimate interest.
This may include reasonable business administration, maintaining the security of my services, responding to enquiries or establishing and protecting legal rights, provided those interests do not override your rights and interests.
You have given consent.
I use consent where it is appropriate, including explicit consent where required for health or other special category information.
I keep limited notes where they are useful for providing continuity between sessions and preparing feedback or follow-up information for you.
Private mentoring sessions may use Zoom's AI note-taking or meeting summary functionality. This means information discussed during the session may be processed by Zoom in order to produce notes or a summary for me.
I use these notes for our work together. I do not publish them or share them with other clients.
Private mentoring sessions are not routinely video recorded.
Occasionally, it may be useful to record a specific exercise, movement, self massage technique or other demonstration so that you can use it afterwards. I will tell you before recording and will only do this with your agreement. The recording will be used for you and will not be published or shared with other clients unless we have separately agreed otherwise.
For group sessions that are recorded, I aim wherever practicable to record my teaching rather than participants. I will tell participants when a session is being recorded.
I normally retain client intake information, mentoring notes and associated health information for 12 months after our last mentoring session.
After that period, I securely delete or destroy it unless there is a particular reason why I need to retain specific information for longer, for example a legal requirement or an ongoing legal or insurance matter.
Temporary handwritten working notes are securely destroyed once I have transferred any information I need to retain into the appropriate client record.
If you return to work with me after your previous mentoring information has been deleted, I may ask you to complete a new intake so that I am working with current information rather than relying on an outdated picture of your health and circumstances.
Some information needs to be kept for longer than mentoring notes.
I retain invoices, payments, transaction records and other financial or business records for as long as required by HM Revenue & Customs and other applicable legal or regulatory requirements.
This means that deleting your mentoring or health information does not necessarily mean that all records showing that you were a customer will be deleted at the same time.
I use trusted third-party services to operate my business. These companies may process personal information on my behalf where necessary to provide their services.
These may include:
FEA Create, which I use as the main platform for my website and business systems. This may include websites and funnels, forms and surveys, contact and customer management, booking calendars, programmes, courses, digital products, email communications, automations, payments, sales administration, social media planning and other functionality available through the platform.
Stripe, for payment processing.
Zoom, for online mentoring, movement sessions, group calls and, where used, AI-generated meeting notes or summaries.
Google, including Google Drive, where some client or business records may be stored. I am moving more of my client administration into FEA Create, but Google services may continue to be used where appropriate.
GoDaddy, which provides services connected with my professional email and domain.
I may change service providers as my business develops. Where I do, I will take reasonable steps to use providers that offer appropriate protection for personal information and will update this policy where a change materially affects how your information is handled.
Some of the technology companies I use operate internationally and personal information may therefore be processed or stored outside the United Kingdom.
Where UK data protection law requires safeguards for an international transfer, I expect the relevant provider to use an appropriate lawful transfer mechanism or other protection recognised under UK data protection law.
You can contact me if you would like more information about the services I use to process your information.
Becoming a client or buying something from me does not automatically subscribe you to my newsletter.
Where I ask whether you would like to receive my newsletters or other marketing, this choice is separate from the information needed to provide the service you have purchased.
If you subscribe, I may send you information about holistic health, seasonal self care, articles, programmes, courses, events, products and other relevant work.
You can unsubscribe at any time by using the unsubscribe option in my emails or by contacting me.
Unsubscribing from marketing does not require me to delete customer, transaction or other information that I have another lawful reason to retain.
My website and associated services may use cookies and similar technologies to make the website work, remember preferences, understand how people use the site and support relevant business and marketing functions.
Where UK law requires your consent for non-essential cookies or similar technologies, you will be given a choice before they are used.
More detailed information may be provided through the cookie settings or cookie notice on my website.
If you communicate or interact with me through social media, the relevant social media company also processes information according to its own privacy policy.
I may use social media management and planning functionality within FEA Create or other services to manage my business content and communications.
I do not sell your personal information.
I do not share your private mentoring information with other clients or use it for marketing.
I may share or allow access to personal information where reasonably necessary:
with technology and service providers working on my behalf;
with professional advisers such as accountants, insurers or legal advisers where necessary;
where required by law, a court or an appropriate authority;
where necessary to establish, exercise or defend legal rights;
where necessary to protect someone's vital interests in exceptional circumstances.
I only share what is reasonably necessary for the relevant purpose.
I take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
This includes limiting the information I collect, using reputable service providers, controlling access to client information and securely destroying information when I no longer need it.
No online service can guarantee absolute security, but I take the protection of client information, particularly health information, seriously.
Depending on the circumstances and the legal basis on which your information is being processed, you may have rights including:
the right to know how your information is being used;
the right to access personal information I hold about you;
the right to ask me to correct inaccurate information;
the right to ask for information to be deleted in certain circumstances;
the right to ask me to restrict how information is used in certain circumstances;
the right to object to certain uses of your information;
the right to data portability in certain circumstances;
the right to withdraw consent where processing is based on consent.
Not every right applies in every situation. For example, I may sometimes need to retain information despite a request for deletion where I have a legal obligation to keep it.
If you want to exercise any of these rights, email [email protected].
I may need to confirm your identity before providing or changing personal information.
You have the right to object to the use of your personal information for direct marketing at any time.
You may also have the right to object to other processing based on legitimate interests, depending on your circumstances.
If you have a concern about how I have handled your personal information, please contact me first at [email protected] so that I have an opportunity to address it.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
I review this Privacy Policy periodically and may update it when my services, technology or legal obligations change.
The current version will be available on my website and the date at the top will show when it was last updated.
If I make a significant change affecting how I use information I already hold, I will provide appropriate notice where required.